Not getting assigned orders
- Confirm you are online and channels are approved/active.
- Confirm operational availability and liquidity sufficiency.
Orders frequently cancelled
- Review response speed and settlement completion discipline.
- Ensure payment channel details and balances are current.
Unable to complete payout or settlement path
- Re-check channel readiness and app prompts.
- Escalate using supported admin/ops process if needed.
Fee withdrawal not available
- Confirm you have accrued withdrawable fees and no blocking state.
- Retry through supported merchant operations interface.