Understanding Order States
| Status | Meaning |
|---|---|
PLACED | Order created and pending active handling |
ACCEPTED | A merchant accepted the order |
PAID | You marked that you sent the fiat payment (BUY orders). The merchant then releases the stablecoin. |
COMPLETED | Settlement path finished successfully |
CANCELLED | Order was cancelled or expired |
If your order remains in a state longer than expected, use in-app support/escalation and check dispute eligibility.